Returns & Exchanges

At Dutch Barn Vodka, we strive to ensure every bottle arrives in perfect condition. Due to the nature of alcohol sales, we can only offer returns or replacements for products that are damaged, faulty, or incorrectly delivered.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photographs of the damaged bottle, the packaging, and the shipping label to help us process your claim quickly.

• 3.
  Await Authorization

  Our team will review your request and provide a return authorization code and instructions on whether the item needs to be sent back.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or dispatch a replacement bottle at no additional cost.